Candor Expedite, Inc.

Title of Position: Customer Sales Representative

Department: Customer Sales

What’s the opportunity: As a Customer Sales Representative, you will be developing, maintaining,

and growing relationships between new clients, shippers, consignees, and Candor Expedite

employees. Through this fast-paced, high-energy role where you will be able to make an impact on

the supply chain every day.

Basic Function: Responsible for creating/obtaining and maintaining new potential clients with a focus on

achieving high-quality standards and client satisfaction. Strong focus on new client networking,

negotiating pricing, and client relationship in expedite ground and white glove services.


• Obtain and maintain relationships with potential clients

• Research new client locations in the marketplace, generate leads and qualify new clientrelationships

• Present capacity solutions to effectively support our client go-to-market strategy

• Utilize client analytics and other internal resources to make informed selling decisions

• Supply bids & quotes on potential business opportunities

• Maintain and surpass KPI goals on your sales pipeline, revenue, and margin goals

• Send literature and Candor Expedite Marketing materials to new potential clients

• Enter all client leads and communication into the Hubspot CRM platform

• Generate scheduled meetings via phone and face with potential clients for assessment of required transportation services

• Attend tradeshow and lead generating events (future)

• Study and understand market trends and seasonality

• Conducting account reviews (QBR) to identifying opportunities for additional collaboration

• Resolve problems, including identifying issues, thinking critically, seeking input to determine the best course of action, and implementing solutions

• Conduct calls with clients to determine open shipment/ spot freight availability and negotiate transportation rates

• Understand the technology platform that Candor Expedite offers to the client community and work to drive utilization with relationships

• Work hand in hand with client services representatives for proper handling and management of the client base built

• Effectively communicate with the carrier sales team on pipeline opportunities and obtain knowledge of their carrier sourcing strategies

• Attending weekly scheduled meetings for account overview/pipeline opportunities

Physical Job Requirements: Sedentary role with a fast-paced work environment. Open floor plan with

moderate noise. Must be able to use a computer and phone to conduct business. This includes the

ability to use hands, talk, see and hear.