Title of Position: Customer Sales Representative
Department: Customer Sales
What’s the opportunity: As a Customer Sales Representative, you will be developing, maintaining,
and growing relationships between new clients, shippers, consignees, and Candor Expedite
employees. Through this fast-paced, high-energy role where you will be able to make an impact on
the supply chain every day.
Basic Function: Responsible for creating/obtaining and maintaining new potential clients with a focus on
achieving high-quality standards and client satisfaction. Strong focus on new client networking,
negotiating pricing, and client relationship in expedite ground and white glove services.
Responsibilities
• Obtain and maintain relationships with potential clients
• Research new client locations in the marketplace, generate leads and qualify new clientrelationships
• Present capacity solutions to effectively support our client go-to-market strategy
• Utilize client analytics and other internal resources to make informed selling decisions
• Supply bids & quotes on potential business opportunities
• Maintain and surpass KPI goals on your sales pipeline, revenue, and margin goals
• Send literature and Candor Expedite Marketing materials to new potential clients
• Enter all client leads and communication into the Hubspot CRM platform
• Generate scheduled meetings via phone and face with potential clients for assessment of required transportation services
• Attend tradeshow and lead generating events (future)
• Study and understand market trends and seasonality
• Conducting account reviews (QBR) to identifying opportunities for additional collaboration
• Resolve problems, including identifying issues, thinking critically, seeking input to determine the best course of action, and implementing solutions
• Conduct calls with clients to determine open shipment/ spot freight availability and negotiate transportation rates
• Understand the technology platform that Candor Expedite offers to the client community and work to drive utilization with relationships
• Work hand in hand with client services representatives for proper handling and management of the client base built
• Effectively communicate with the carrier sales team on pipeline opportunities and obtain knowledge of their carrier sourcing strategies
• Attending weekly scheduled meetings for account overview/pipeline opportunities
Physical Job Requirements: Sedentary role with a fast-paced work environment. Open floor plan with
moderate noise. Must be able to use a computer and phone to conduct business. This includes the
ability to use hands, talk, see and hear.