5F Tours is an AI Powered Dispatch Service based out of Denver, Colorado. We are focused on helping owner operators and small fleets grow with our AI recommended loads to boost their earnings and automate their everyday mundane tasks . As a freight dispatcher you will be assigned carriers based on your equipment knowledge and experience.
For more info about our services please check out our website. https://tours.5f.app/
- The Dispatcher / Customer Service Representative is in charge of dispatching and communication functions to ensure on-time delivery completion
- Negotiate and book freight on carriers behalf
- Communicates with drivers and customers through computers or phones, and assigns carriers to routes
- Track and trace all shipments and provide customer or broker any updates
- Problem solve issues while in transit
- Assist with factoring set up if needed
- Invoice customers and organize all paperwork
- Ensures drivers are on time and keep track of the status of route and delivery completion
- Acts as a liaison and answers incoming phone calls from drivers on the road
- Maintains logs of working hours or of vehicle service or repair status, following applicable state and federal regulations
- Obtains receipts or signatures for delivered goods and collects payment for services when required
- Checks all load-related documentation to ensure that it is complete and accurate
- 1 year + dispatching Experience minimum (No exceptions)
- Freight Market Knowledge
- (preferred) Bilingual (Spanish)
At Vorto we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.
We offer a competitive benefits package as well as numerous additional perks including:
- Competitive compensation package
- Health, Dental and Vision Insurance
- 401k with company match
- Company paid life and short-term disability insurance
- Company paid parking or transit pass
- Modern office space in downtown Denver
- Daily coffee, tea, drinks & snacks
Vorto is an Equal Opportunity Employer.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.