Key Account Manager

About Shipwell

In a world where shipping expectations and complexity are greater than ever, Shipwell is on a mission to empower supply chain efficiency at scale across every company size, stage, and industry. Supply chain solutions today are highly disconnected, rigid, and difficult to use, but Shipwell is disrupting the status quo.  Our solution combines everything our customers need in a comprehensive platform that adapts as the market and business demands change, so they can effectively manage the entire process in one place and never have to rip and replace. Shipwell is proud to be recognized by industry experts as a leader in shipping and logistics, including Gartner Magic Quadrant for TMS and Forbes 2020 Next Billion-Dollar Startup.  Join us and be part of the Shipping Evolution(R)

Our Culture

Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us! 

What you’ll do when you get here:

• Own enterprise customer relationships and develop strategies to grow your book of business
• Perform Quarterly Business reviews with your customers
• Drive profitably through effectively managing sales plan execution, supplier relationship management, A/R and A/P, claims, etc.
• Identify opportunities to leverage Shipwell’s solutions across modes and services
• Effectively manage multiple demands and competing priorities to ensure account goals are achieved 
• Use reporting & analytics drive to drive continuous improvement
• Be a shipping hero!

What you need to have:

• BA/BS degree or equivalent experience
• 5+ years previous Logistics Account Management experience
• 5+ years Industry experience account managing TMS accounts
• Strong analytical, sales and negotiating skills 
• Experience working in spreadsheets, word processing, presentations and other related programs
• Dynamic, on the fly, problem solving skills
• Clear and confident communication skills
• Strong attention to detail and organizational ability

What is Preferred:

• CRM platform experience, preferably Salesforce

Why Shipwell:

• 401k plan (including match)
• Generous parental leave
• Competitive salary and equity opportunity
• Team building events and office competitions
• Friendly, talented, and inclusive company culture
• Office in Austin, TX or 100% remote
• Health, vision, dental, teladoc, HSA, FSA, & Life insurance
• Incredible growth opportunity at a fast growing company
• Subsidized wifi, cell phone, and educational reimbursements
• Receive a technology package including a MacBook Pro

---The Salary Range for this role is between $60,000-$70,000 plus Variable Compensation based on Years of Experience, Skillset, and Location

Here at Shipwell, we are a Remote Forward company. You have the opportunity to work within our office located in Austin, TX or you can choose to be fully remote. 

Shipwell is an Equal Opportunity Employer and we will not tolerate discrimination or harassment of any sort. We do celebrate diversity and believe experience comes in different forms; many skills are transferable; and passion goes a long way. Diversity in our team makes for better problem solving, more creative thinking, and ultimately a better product and company culture.

Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard working & good at what you do then please come as you are.  We want you to contribute, grow, & learn at Shipwell and we encourage you to apply if your experience is close to what we’re looking for.

We are looking forward to adding new perspectives to our team!

For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc